The Pepper Foundation is a Non-Profit Animal Rescue Organization that rescues primarily special needs and senior animals from high-kill shelters in Los Angeles
After creating a user persona , our team conducted user interviews on targeted users to understand how they adopt animals and what makes an online shelter attractive.
“I look for a website that is updated.”
“I don’t trust when a website has too many ads, or if things don't work on the website.”
“A well-made website with well taken care of animals would bring trust factor to the shelter.”
“I look for a website that is updated.”
Animal lovers who plan to provide a loving home to elderly or special-needs pets, need an organized website with enhanced transparency about each animal's specific needs, allowing owners to make an informed decision